More and more, organizations are seeking to implement digital transformations, or to create new business operations using advanced technology like big data, automation, and artificial intelligence (AI). This trend is shaping the business landscape as companies aim to adopt algorithms that enhance their business processes and efficiencies. Similarly, tech providers are striving to support this transformation.

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AI has become a major player in developing a competitive edge. As a result, AI strategies are at the forefront of both private and government investments, policy-making, and strategic planning. This is demonstrated by recent measures like the establishment of new AI standards, the AI Act, and other similar regulations.

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Our lab brings together a multidisciplinary team with expertise in areas that help organizations understand, manage, and utilize these technologies both at an individual and systematic level, focusing specifically on intelligent automation systems (IA systems).

 

Our combined knowledge in fields like technology adoption, multidisciplinary design, policy implementation, data science, natural language processing, digital transformation, logistics, and skills development enables us to produce in-depth research. Moreover, we provide extensive support to organizations undergoing IA-related changes, assisting them in both strategic deployment and technical transformation.

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We collaborate with the National Robotarium, members of the HWU Interaction Lab, Scottish AI Alliance and the Data Lab, and regularly take part in AI-related events.  

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We have membership of the AI Standards Hub. 

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We are based in the Centre for Networks and Enterprise Excellence (CNEE) at Heriot-Watt University.

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Come say hello!